Returns & Refunds

The 30-Day Happy Dog Guarantee.

If your dog isn't resting easier, we want to make it right. You can return any item within 30 days of delivery for a refund or replacement.

  • Items should be in their original condition where possible (we understand dogs are involved — reach out and we'll work with you).
  • To start a return, email support@greymuzzle.co with your order number.
  • Return shipping is on us — we'll send you a prepaid label.
  • Refunds are issued to your original payment method once the return is confirmed.

Questions before you buy? We'd rather help you choose the right size than process a return. Just ask.