Returns & Refunds
The 30-Day Happy Dog Guarantee.
If your dog isn't resting easier, we want to make it right. You can return any item within 30 days of delivery for a refund or replacement.
- Items should be in their original condition where possible (we understand dogs are involved — reach out and we'll work with you).
- To start a return, email support@greymuzzle.co with your order number.
- Return shipping is on us — we'll send you a prepaid label.
- Refunds are issued to your original payment method once the return is confirmed.
Questions before you buy? We'd rather help you choose the right size than process a return. Just ask.